Return and refund policy

Hi there! We are a small business that utilizes a made-to-order business model. This means we don't hold any inventory, and we actually work with production partners to produce our inventory as needed.

So, as our customers place orders with us, we place orders with our suppliers to produce the items for them! We do this to keep our costs low, and quality high!

With that said, we are committed to providing you with a quality guarantee. You can expect to receive the item you ordered from us quickly, without any defects. In the rare case that your item arrives damaged or has a print defect, we'll promptly offer you a replacement or a refund and allow you to keep the item!

Because we produce our items on demand with our production partners, I've reserved the right to deny a refund or exchange for other reasons. 

Please double-check the size charts and descriptions of the item before purchasing.

If there is a problem with your order or you have any questions regarding our policies, please message us at info@mail.thrivetribeapparel.com.

Once again, we are a small business and we truly value your business.

Thanks for your support!